Privacy Policy
1. Introduction
Gourshal Wellness Pvt Ltd ("Gourshal", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
2. Information We Collect
We collect information you voluntarily provide when you register, place an order (name, email, phone, shipping address), or contact us. We may also collect standard technical data (IP, browser type) for security.
3. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to your queries and customer service requests
- To send promotional communications (only with your consent)
- To comply with legal obligations (FSSAI, GST, etc.)
4. Data Security
Your data is stored securely on MongoDB Atlas. We use TLS/SSL encryption for all transmission. Passwords are hashed using bcrypt and never stored in plain text.
5. Sharing of Information
We do not sell or rent your data. We share information only with payment processors (Razorpay), shipping partners, and legal authorities when required by law.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@gourshal.com.
7. Cookies
We use essential cookies and localStorage to maintain your cart, session, and preferences. We do not use third-party advertising cookies.
8. Children Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors.
9. Contact Us
Gourshal Wellness Pvt Ltd
Email: hello@gourshal.com
Contact Form